Refund Policy
Refund Policy
Last updated: January 1, 2026
7-Day Money-Back Guarantee
We offer a full refund within 7 days of your first paid subscription. If you're not satisfied with the service for any reason, contact us and we'll refund you in full.
Eligibility Conditions
- Request must be within 7 days of first subscription
- Does not apply to renewals (cancel before renewal to avoid it)
- Does not apply to plans activated with distributor codes
- Does not apply if Terms of Service violations are found
How to Request a Refund
Contact our support team via:
- Email: support@zaye.cc
- Or via the Support page: /support
Refunds are processed within 3-5 business days and returned to the original payment method.
Cancellation
You can cancel your subscription anytime from account settings. No automatic renewal after cancellation. You keep your plan benefits until the end of the paid period.