Skip to main content
Refund Policy

Refund Policy

Last updated: January 1, 2026

7-Day Money-Back Guarantee

We offer a full refund within 7 days of your first paid subscription. If you're not satisfied with the service for any reason, contact us and we'll refund you in full.

Eligibility Conditions

  • Request must be within 7 days of first subscription
  • Does not apply to renewals (cancel before renewal to avoid it)
  • Does not apply to plans activated with distributor codes
  • Does not apply if Terms of Service violations are found

How to Request a Refund

Contact our support team via:

  • Email: support@zaye.cc
  • Or via the Support page: /support

Refunds are processed within 3-5 business days and returned to the original payment method.

Cancellation

You can cancel your subscription anytime from account settings. No automatic renewal after cancellation. You keep your plan benefits until the end of the paid period.